❓ Frequently Asked Questions

Smartcodex is a modern football prediction platform providing expert tips, live match intelligence, promo codes, and trusted betting agents. We help bettors make informed decisions.

Yes, registration is completely free. You get access to daily tips, live center, and other basic features. Premium features may be added in the future.

Click on the "Register" button on the top right, fill in your details (username, email, password), and agree to the terms. You'll be logged in automatically.

Go to the login page and click "Forgot Password". Enter your email address, and we'll send you a link to reset your password. (Note: This feature is coming soon.)

We offer Live Tips (in-play), Daily Tips, Weekly Tips, and Monthly Tips. Each category covers different timeframes and betting strategies.

Our team uses statistical models, form analysis, and expert knowledge. We maintain a win rate consistently above 60% across all tips.

Yes, logged-in users can view performance analytics in their dashboard, including win rates by league and tip type.

Daily tips are updated every morning. Live tips are updated in real-time as matches progress. Weekly and monthly tips are released at the start of their respective periods.

Copy the code from our site, then go to the bookmaker's website or app during registration or deposit. Paste the code in the promo field to claim your bonus.

Yes, many promo codes have expiry dates. We display the expiry date on each promo card. Expired codes are automatically hidden.

Usually, bookmakers allow only one promo per user. Check the terms and conditions of each offer.

Betting agents are trusted representatives who help users with deposits, withdrawals, account management, and other services. They are verified by our team.

Go to the Agents page, choose an agent, and click the "Chat on WhatsApp" button. You'll be connected directly via WhatsApp.

We verify all agents before listing them. However, always exercise caution and never share your password. Transactions are between you and the agent.

Check your username/email and password. If you've forgotten your password, use the "Forgot Password" link. Still having issues? Contact us via the contact page.

Try clearing your browser cache and cookies. If the problem persists, try a different browser or device. You can also check our status page (coming soon).

Click the moon/sun icon in the top navigation bar. Your preference will be saved for future visits.